update & download problems

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  • alextran
    Junior Member
    • Feb 2009
    • 1

    update & download problems

    Widows Vista, Solus pro, 10.4

    All was well untill I updated to 10.4, Now SSC cannot view new movies.
    When I go to update SSC it says there is a new update, click download, get server or internet connection problem, try later. This has been going on for weeks.

    I called teck support, they told me to redownload the whole program.
    I fill out the question form, hit submit and it keeps asking for my email address.

    I tried to download the program on XP at home also, same email error.

    Any help will be appreciated.

    Leo
  • Jay G.
    Administrator
    • Dec 2006
    • 435

    #2
    Originally posted by alextran
    Widows Vista, Solus pro, 10.4

    All was well untill I updated to 10.4, Now SSC cannot view new movies.
    When I go to update SSC it says there is a new update, click download, get server or internet connection problem, try later. This has been going on for weeks.

    I called teck support, they told me to redownload the whole program.
    I fill out the question form, hit submit and it keeps asking for my email address.

    I tried to download the program on XP at home also, same email error.

    Any help will be appreciated.

    Leo
    Hi Leo,
    Did you un-install the old version of SSC?

    Jay

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