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  #1  
Old 11-25-2022, 08:43 AM
ronald316@ ronald316@ is offline
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Default zeus+ won t bootup

hey everyone not happy with snapon can t get tech support close till monday.I put my zeus away last night pluged it in came in next day completely dead won t boot up i pluged in my power cord to my phone it charges so it not the code does anybody know of a reset procedure.Not a happy camper with snapon its 3 weeks old.any help would be great
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  #2  
Old 11-25-2022, 06:04 PM
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Joe Rappa Joe Rappa is offline
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Does the screen turn on at all?
Does the BIOS load?
Does Windows start?
Joe
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  #3  
Old 11-30-2022, 01:46 PM
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Did you resolve this yet ?
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  #4  
Old 12-10-2022, 11:41 AM
GypsyR GypsyR is offline
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Default

Curious about this too. Not long after the original post our early model Zeus did the same thing. No response to anything. Then about 30 minutes later I tried again and it started again normally. Ours is fired up every morning (by me) and and shut down and put to bed at night in its dock five days a week. It hasn't repeated the issue at all since. Odd.
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Old 01-08-2023, 07:01 PM
ronald316@ ronald316@ is offline
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Default zeus not boooting

yes had to send it in to snapon engineer department.the y never told me what happen its a big secret lolthey had it back to me in 6 days and im in canada
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  #6  
Old 01-10-2023, 08:32 AM
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It's not a big secret pm me your serial number and i will find out what the issue was.
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  #7  
Old 09-11-2023, 10:47 AM
electric electric is offline
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Default Me too

I also had this issue. ON Zeus+
In fairness to Snap-on it was not their issue and was caused by an automatic Microsoft WIN10 update while Atlas was still running. The Snap-on engineer visited the following morning , rolled back the update to allow normal boot and Voila!
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