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#1
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![]() hey everyone not happy with snapon can t get tech support close till monday.I put my zeus away last night pluged it in came in next day completely dead won t boot up i pluged in my power cord to my phone it charges so it not the code does anybody know of a reset procedure.Not a happy camper with snapon its 3 weeks old.any help would be great
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#2
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![]() Does the screen turn on at all?
Does the BIOS load? Does Windows start? Joe
__________________
"You don't build a reputation on what you're going to do" Henry Ford |
#3
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![]() Did you resolve this yet ?
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#4
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![]() Curious about this too. Not long after the original post our early model Zeus did the same thing. No response to anything. Then about 30 minutes later I tried again and it started again normally. Ours is fired up every morning (by me) and and shut down and put to bed at night in its dock five days a week. It hasn't repeated the issue at all since. Odd.
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#5
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![]() yes had to send it in to snapon engineer department.the y never told me what happen its a big secret lolthey had it back to me in 6 days and im in canada
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#6
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![]() It's not a big secret pm me your serial number and i will find out what the issue was.
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#7
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![]() I also had this issue. ON Zeus+
In fairness to Snap-on it was not their issue and was caused by an automatic Microsoft WIN10 update while Atlas was still running. The Snap-on engineer visited the following morning , rolled back the update to allow normal boot and Voila! |
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