Not sure if this is true or not, maybe some can shed some light on it. To keep the Secure Gateway access working my Zeus has to have a current SnapOn software subscription ? Software only or Software plus Intelligent Diagnostic package ?
Sgm vs software update ?
Collapse
X
-
Hey Bob, not sure if you have to be on the subscription plan, but the software does have to be "current". Had a co-worker with Verus Edge that lost access to the Secure Gateway unlocking 1 year after his last update. Once he got updated, access was restored.S. Breland -
Thanks for the reply. I let my subscription run out and noticed a lot of functions became inoperative, I figured the SGM probably wouldn't work any more either with the cloud function. I upgraded to 22.4 with the Intelligent Diagnostic add on this week and all works again. I wonder how many people realize that a current subscription is necessary for the SGM to work. I have a 12 + 8 bypass cable but it looks like a hassle to install.Comment
-
Comment