Sgm vs software update ?

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  • greasybob
    Senior Member
    • May 2008
    • 1590

    Sgm vs software update ?

    Not sure if this is true or not, maybe some can shed some light on it. To keep the Secure Gateway access working my Zeus has to have a current SnapOn software subscription ? Software only or Software plus Intelligent Diagnostic package ?
  • sbreland73
    Senior Member
    • Jan 2009
    • 1076

    #2
    Hey Bob, not sure if you have to be on the subscription plan, but the software does have to be "current". Had a co-worker with Verus Edge that lost access to the Secure Gateway unlocking 1 year after his last update. Once he got updated, access was restored.
    S. Breland

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    • greasybob
      Senior Member
      • May 2008
      • 1590

      #3
      Thanks for the reply. I let my subscription run out and noticed a lot of functions became inoperative, I figured the SGM probably wouldn't work any more either with the cloud function. I upgraded to 22.4 with the Intelligent Diagnostic add on this week and all works again. I wonder how many people realize that a current subscription is necessary for the SGM to work. I have a 12 + 8 bypass cable but it looks like a hassle to install.

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      • bestdamgarage
        Member
        • Apr 2016
        • 99

        #4
        Wasn't always that way.

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