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  #1  
Old 07-25-2022, 04:14 PM
ally ally is offline
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Join Date: Jul 2022
Diagnostic Tool(s): ethos +
Specialty: general repair
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ally Congratulations! Your peers have given you enough reputation to put you into the fist level!
Question ethos+
hi i recently bought i ethos+ on its main screen it said it using software ver 15.4 yet when i connect to a car it says software must be registered and shows it for 30 seconds then it shows the software subscription for this selection has expired please renew subscription how can i fix this i heard this can be updated to ver 18 but dont know how to go about it i tried shop stream but it said no updates available any help would be appreciated
Last edited by ally; 07-25-2022 at 04:15 PM.. Reason: spelling
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Old 07-25-2022, 08:55 PM
Joe Rappa's Avatar
Joe Rappa Joe Rappa is offline
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Join Date: Aug 2007
Location: North Carolina
Diagnostic Tool(s): Modis, Verus Pro, Modis/Solus-Ultra, IQ, EELD500 EVAP Machine
Specialty: Diagnostics Support, Snap-on Industrial Division
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Joe Rappa Made it to level 2! Looks like you are on your way to becoming famous
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It sounds like the software was never initialized when it was sold. You might want to try asking a Franchisee if it can still be don, but I don't believe it is still possible. That software is 7 years outdated, and updates for the + ended a few years back. If I had to bet, it would be that you won't be able to do anything about this.
You could always call Tech Support. 800-332-2526
Joe
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